If you have a self-hosted Theme App or Malomo.js tracking page, we recommend setting your default tracking page URL within the Malomo platform. This will allow our order.url variable to show the correct tracking page URL within all your connected apps.

🚨 If you plan to enable the Loop integration and have a self-hosted tracking page, you must set your default tracking page URL. Learn more here.

We also recommend that merchants with Malomo-hosted tracking pages set their default tracking page URL as well. This will guarantee consistent order.url variables are sent to all connected apps.

The default tracking page URL will automatically use the most recent tracking page created in our system for new Malomo merchants as of February 2023. Merchants that joined Malomo prior to that will need to set their default tracking page URL.

How to Set Your Tracking Page URL

Complete the following steps to set a default tracking page URL:

  • Sign in to your Malomo account.

  • Navigate to the Account section

  • Paste the base URL of your tracking page in the “Default Tracking Page URL” section.

    • For example, Malomo hosted tracking pages are formatted like this: https://yourbrand.mymalomo.com or https://yourbrand.mymalomo.com/xxxxx.

    • If you've used our Shopify Theme App or Malomo.js to host your tracking page, your base URL might look like this: https://yourbrand.com/pages/order-tracking

  • Click Update Account

  • You will see “Success!” when the update has registered in our system.