Skip to main content
Skip table of contents

Personalization options in Klaviyo

Before Getting Started:

When using the Malomo Shopify/Klaviyo integration, the following personalized data points can be used in the body of shipment-related emails that you send to your customers:

 

CUSTOMER INFORMATION

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

First Name

CODE 
Mister
CODE 
{{ event.extra.order.meta.shopify_order.customer.first_name }}

Last Name

CODE 
Rogers
CODE 
{{ event.extra.order.meta.shopify_order.customer.last_name }}

Email

CODE 
misterrogers@pbs.com
CODE 
{{ event.extra.order.meta.shopify_order.customer.email }}

Phone Number

CODE 
123-456-7890
CODE 
{{ event.extra.order.meta.shopify_order.customer.phone }}

 

DELIVERY INFORMATION

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Estimated Delivery Date

CODE 
September 19, 2021, 9PM
CODE 
{{ event.estimated_delivery_date }}

Actual Delivery Date

CODE 
September 19, 2020 10 PM 
*(only available when delivered)
CODE 
{{ event.delivered_at }}

 

SHIPPING ADDRESS

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Ship First Name

CODE 
Mister
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.first_name }}

Ship Last Name

CODE 
Rogers
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.last_name }}

Ship Company

CODE 
Malomo
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.company }}

Ship Phone

CODE 
123-456-7890
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.phone }}

Ship Address Line 1

CODE 
123 Rogers Lane
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.address1 }}

Ship Address Line 2

CODE 
Apt. 305
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.address2 }}

Ship City

CODE 
Pittsburgh
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.city }}

Ship Province

CODE 
Pennsylvania
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.province }}

Ship Province Code

CODE 
PA
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.province_code }}

Ship Zip

CODE 
46205
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.zip }}

Ship Country Code

CODE 
US
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.country_code }}

Ship Country

CODE 
United States
CODE 
{{ event.extra.order.meta.shopify_order.shipping_address.country }}

 

SHIPPING INFORMATION

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Carrier Service

CODE 
FedEx
CODE 
{{ event.carrier_name }}

Tracking Number

CODE 
99812911999333
CODE 
{{ event.tracking_code }}

Tracking Link

CODE 
"Track Package" button
CODE 
{{ event.extra.order.url }}

 

ORDER DETAILS

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Order Number

CODE 
1012
CODE 
{{ event.extra.order.number }}

Order Name

CODE 
#1012
CODE 
{{ event.extra.order.meta.shopify_order.name }}

Order Created at Date

CODE 
July 2, 2019 5:16 PM
CODE 
{{ event.extra.order.meta.shopify_order.created_at }}

Order Note

CODE 
This is a note from the 
Shopify order notes section.
CODE 
{{ event.extra.order.meta.shopify_order.note }}

Discount Codes

CODE 
THANKYOU10
CODE 
{{ event.extra.order.meta.shopify_order.discount_codes }}

Total Discount

CODE 
0.00
CODE 
{{ event.extra.order.meta.shopify_order.total_discounts }}

Subtotal Price

CODE 
102.00
CODE 
{{ event.extra.order.meta.shopify_order.subtotal_price }}

Tax Price

CODE 
7.14
CODE 
{{ event.extra.order.meta.shopify_order.tax_price }}

Shipping Price

CODE 
2.13
CODE 
{{ event.extra.order.meta.shopify_order.shipping_price }}

Total Price

CODE 
109.14
CODE 
{{ event.extra.order.meta.shopify_order.total_price }}

Financial Status

CODE 
PAID
CODE 
{{ event.extra.order.meta.shopify_order.financial_status }}

Total Paid

CODE 
109.14
CODE 
{{ event.extra.order.meta.shopify_order.total_price }}

Cancelled on Date

CODE 
July 1, 2019 11:03 PM
CODE 
{{ event.extra.order.meta.shopify_order.cancelled_at }}

Cancellation Reason

CODE 
Refund
CODE 
{{ event.extra.order.meta.shopify_order.cancel_reason }}

Total Refunded

CODE 
56.76
CODE 
{{ event.extra.order.meta.shopify_order.total_refunded_amount }}

 

LINE ITEMS

Each line item represents a product purchased by the customer who is receiving the email. You can choose to show either all the products a customer ordered or all the products for an individual shipment.

 

LINE ITEMS IN ORDER

We recommend using a dynamic table block in Klaviyo to show all products a customer ordered. To do this, configure the data source elements as: 

CODE 
Row collection: event.extra.order.meta.shopify_order.line_items

Row alias: line_item

 

Next, you'll use these variables within your dynamic table block: 

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Item Title

CODE 
Red Sweater
CODE 
{{ line_item.title }}

Item Quantity

CODE 
1
CODE 
{{ line_item.quantity }}

Item Variant Title:

CODE 
Long Sleeve
CODE 
{{ line_item.variant.title }}

Item Image

CODE 
Shows image of product
CODE 
{{ line_item.image.src }}

Item Link

CODE 
URL for PDP
CODE 
{{ line_item.product.url }}

Item Final Line Price

CODE 
$102.00
CODE 
{{ line_item.final_line_price }}

 

LINE ITEMS IN FULFILLMENT

We recommend using a static table block in Klaviyo to show all products in a customer's shipment. To do this, add the following code before the static product block:

CODE 
{% with fulfillment=event.extra.order.meta.shopify_order.fulfillments|lookup:event.tracking_code %} {% for i in fulfillment.fulfillment_line_items %}

And add the following code after the static product block: 

CODE 
{% endfor %}{% endwith %}

 

Next, you'll use these variables within your static table block: 

INFORMATION

EXAMPLE OUTPUT 

EVENT VARIABLE

Item Title

CODE 
Red Sweater
CODE 
{{ i.line_item.title }}

Item Quantity

CODE 
1
CODE 
{{ i.line_item.quantity }}

Item Variant Title:

CODE 
Long Sleeve
CODE 
{{ i.line_item.variant.title }}

Item Image

CODE 
Shows image of product
CODE 
{{ i.line_item.image.src }}

Item Link

CODE 
URL for PDP
CODE 
{{ i.line_item.product.url }}

Item Final Line Price

CODE 
$102.00
CODE 
{{ i.line_item.final_line_price }}

 

View our complete list of Klaviyo variables here. 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

Contact Support Close