Get Answers

FAQs

• What order tracking events does Malomo support?
• Supported Carriers
• How do I add a user to my account?
• How to Reset your Malomo Password
• Manage Your Billing Information with Malomo
• How to Connect Integration Partners

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Tracking Page

• Build Your Tracking Page via the Shopify Theme App
• Build Your Tracking Page with Malomo.js
• Build Your Experience with Malomo Order Tracking Concierge
• Features of Your Order Tracking Block
• Linking to your Tracking page

Shopify & Malomo Integration

• Integrating Malomo and Shopify
• Linking to your Tracking page in Shopify Emails
• How to disable Shopify notification emails

Platform Features

• Shipping Report

Developer Tools

• API Documentation
• Generating API Keys in Malomo

Klaviyo & Malomo Integration

• Integrating Malomo and Klaviyo
• Verify Your Klaviyo Integration
• Granting Malomo Manager Access in Klaviyo
• Klaviyo Integration Flow Triggers and Filters
• Building Klaviyo Shipping Flows
• Designing Klaviyo Emails with Malomo

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Attentive & Malomo Integration

• Integrating Malomo and Attentive

Postscript & Malomo Integration

• Integrating Malomo and Postscript
• Best Practices: Malomo and Postscript

Gorgias & Malomo Integration

• Integrating Malomo and Gorgias