Personalization Options for Klaviyo – Malomo

Before Getting Started:

When using the Malomo Shopify/Klaviyo integration, the following personalized data points can be used in the body of shipment-related emails that you send to your customers:

CUSTOMER INFORMATION

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
First Name	Mister	{{ event.extra.order.meta.shopify_order.customer.first_name }}
Last Name	Rogers	{{ event.extra.order.meta.shopify_order.customer.last_name }}
Email	misterrogers@pbs.com	{{ event.extra.order.meta.shopify_order.customer.email }}
Phone Number	123-456-7890	{{ event.extra.order.meta.shopify_order.customer.phone }}

DELIVERY INFORMATION

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Estimated Delivery Date	September 19, 2021, 9PM	{{ event.estimated_delivery_date }}
Actual Delivery Date	September 19, 2020 10 PM *(only available when delivered)	{{ event.delivered_at }}

SHIPPING ADDRESS

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Ship First Name	Mister	{{ event.extra.order.meta.shopify_order.shipping_address.first_name }}
Ship Last Name	Rogers	{{ event.extra.order.meta.shopify_order.shipping_address.last_name }}
Ship Company	Malomo	{{ event.extra.order.meta.shopify_order.shipping_address.company }}
Ship Phone	123-456-7890	{{ event.extra.order.meta.shopify_order.shipping_address.phone }}
Ship Address Line 1	123 Rogers Lane	{{ event.extra.order.meta.shopify_order.shipping_address.address1 }}
Ship Address Line 2	Apt. 305	{{ event.extra.order.meta.shopify_order.shipping_address.address2 }}
Ship City	Pittsburgh	{{ event.extra.order.meta.shopify_order.shipping_address.city }}
Ship Province	Pennsylvania	{{ event.extra.order.meta.shopify_order.shipping_address.province }}
Ship Province Code	PA	{{ event.extra.order.meta.shopify_order.shipping_address.province_code }}
Ship Zip	46205	{{ event.extra.order.meta.shopify_order.shipping_address.zip }}
Ship Country Code	US	{{ event.extra.order.meta.shopify_order.shipping_address.country_code }}
Ship Country	United States	{{ event.extra.order.meta.shopify_order.shipping_address.country }}

SHIPPING INFORMATION

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Carrier Service	FedEx	{{ event.carrier_name }}
Tracking Number	99812911999333	{{ event.tracking_code }}
Tracking Link	"Track Package" button	{{ event.extra.order.url }}

ORDER DETAILS

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Order Number	1012	{{ event.extra.order.number }}
Order Name	#1012	{{ event.extra.order.meta.shopify_order.name }}
Order Created at Date	July 2, 2019 5:16 PM	{{ event.extra.order.meta.shopify_order.created_at }}
Order Note	This is a note from the Shopify order notes section.	{{ event.extra.order.meta.shopify_order.note }}
Discount Codes	THANKYOU10	{{ event.extra.order.meta.shopify_order.discount_codes }}
Total Discount	0.00	{{ event.extra.order.meta.shopify_order.total_discounts }}
Subtotal Price	102.00	{{ event.extra.order.meta.shopify_order.subtotal_price }}
Tax Price	7.14	{{ event.extra.order.meta.shopify_order.tax_price }}
Shipping Price	2.13	{{ event.extra.order.meta.shopify_order.shipping_price }}
Total Price	109.14	{{ event.extra.order.meta.shopify_order.total_price }}
Financial Status	PAID	{{ event.extra.order.meta.shopify_order.financial_status }}
Total Paid	109.14	{{ event.extra.order.meta.shopify_order.total_price }}
Cancelled on Date	July 1, 2019 11:03 PM	{{ event.extra.order.meta.shopify_order.cancelled_at }}
Cancellation Reason	Refund	{{ event.extra.order.meta.shopify_order.cancel_reason }}
Total Refunded	56.76	{{ event.extra.order.meta.shopify_order.total_refunded_amount }}

LINE ITEMS

Each line item represents a product purchased by the customer who is receiving the email. You can choose to show either all the products a customer ordered or all the products for an individual shipment.

LINE ITEMS IN ORDER

We recommend using a dynamic table block in Klaviyo to show all products a customer ordered. To do this, configure the data source elements as:

Row collection: event.extra.order.meta.shopify_order.line_items

Row alias: line_item

Next, you'll use these variables within your dynamic table block:

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Item Title	Red Sweater	{{ line_item.title }}
Item Quantity	1	{{ line_item.quantity }}
Item Variant Title:	Long Sleeve	{{ line_item.variant.title }}
Item Image	Shows image of product	{{ line_item.image.src }}
Item Link	URL for PDP	{{ line_item.product.url }}
Item Final Line Price	$102.00	{{ line_item.final_line_price }}

LINE ITEMS IN FULFILLMENT

We recommend using a static table block in Klaviyo to show all products in a customer's shipment. To do this, add the following code before the static product block:

{% with fulfillment=event.extra.order.meta.shopify_order.fulfillments|lookup:event.tracking_code %} {% for i in fulfillment.fulfillment_line_items %}

And add the following code after the static product block:

{% endfor %}{% endwith %}

Next, you'll use these variables within your static table block:

INFORMATION	EXAMPLE OUTPUT	EVENT VARIABLE
Item Title	Red Sweater	{{ i.line_item.title }}
Item Quantity	1	{{ i.line_item.quantity }}
Item Variant Title:	Long Sleeve	{{ i.line_item.variant.title }}
Item Image	Shows image of product	{{ i.line_item.image.src }}
Item Link	URL for PDP	{{ i.line_item.product.url }}
Item Final Line Price	$102.00	{{ i.line_item.final_line_price }}

View our complete list of Klaviyo variables here.

CUSTOMER INFORMATION

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

DELIVERY INFORMATION

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

SHIPPING ADDRESS

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

SHIPPING INFORMATION

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

ORDER DETAILS

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

INFORMATION

EXAMPLE OUTPUT

EVENT VARIABLE

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