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Navigating the Orders Page

Once you have connected your Shopify store with Malomo, you’ll be able to see all of your customer orders within the Malomo dashboard. 

Features of the Orders page include:

  • Search by order name, customer name, and customer email address

  • Filter by Problem Order type, shipment status, and carrier

  • See the total number of shipments that have been created for each order

  • Click on the order number to see the Order Details page, which includes:

    • A “View Tracking Page” link that opens the order’s live tracking page in a new tab

    • Detailed tracking information for each shipment

    • Customer information

The Orders list is searchable, but at this current time does not allow the ability for the Orders list to be exported. 

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