Skip to main content
Skip table of contents

How to design Shopify emails in Klaviyo

For Shopify Standard brands that want to update the look and feel of the Shipping confirmation/order confirmation within Shopify, here is a guide for how to do so with the default Shopify templates within Klaviyo. Also, feel free to check out this handy ebook for details as well!

You will start in the email templates section of Klaviyo:

Screen_Shot_2022-06-30_at_2.20.02_PM.png

Click “Create Template” in the upper right hand corner (you can use the classic or new email editor for this):

Screen_Shot_2022-06-30_at_2.20.39_PM.png

Navigate to the “Shopify Notification Templates” and select the “Shipping Confirmation” email template. 

Screen_Shot_2022-06-30_at_2.21.30_PM.png

Name your email template, and select “Create Template”

Screen_Shot_2022-06-30_at_2.22.12_PM.png

From here you will then be able to style and brand the email template with your assets:

Screen_Shot_2022-06-30_at_2.22.52_PM.png

If you'd like these emails to direct to your Malomo tracking page, follow the steps outlined in this article "Linking to Your Tracking page".

Once the design is completed, you will then click the 3 dots in the main email template list next to the Shipping Confirmation template created, and then select “Export”

Screen_Shot_2022-06-30_at_2.23.34_PM.png

This will give you the HTML version of the code needed to input into Shopify:

Screen_Shot_2022-06-30_at_2.24.12_PM.png

 From here, navigate to your notification settings in your Shopify admin and click on the email you’d like to update. Delete the code already in the HTML box. Don’t worry, you can restore it later using the “Revert to Default” button at the bottom of the page. Paste in the code you copied from Klaviyo and hit save. Click the “Preview” button to preview your email.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.